Elink ICT · Split · Kaštela

Business IT support

A slow computer, an application that will not start or a printer that will not connect? We help businesses resolve issues with computers, user accounts and networks, remotely or on-site by arrangement.

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What the service includes

When this service helps

When requests are handled only after someone cannot work, the first step is to identify recurring causes: a workstation, user account, application or network. Support can cover a specific issue or ongoing workstation maintenance. On-site visits in Split, Kaštela and Trogir are arranged as needed.

What to prepare for the first conversation

Tell us your user and computer count, business applications, locations and the issue that most disrupts work. After reviewing the setup, we agree on supported devices, reporting channels, priorities and billing. Equipment replacement, licences and larger projects should be separated clearly in the quote.

Related IT services

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Proactive IT maintenance

Plan maintenance before technical issues interrupt work. Checks and frequency are tailored to device numbers and the importance of your business systems.

Learn more ↗

Frequently asked questions about IT support

Can you help remotely?

Yes, when the issue can be diagnosed and resolved remotely and access to the device is available. If the equipment needs an inspection, we arrange an on-site visit.

Can we request help with a single issue?

Support can cover an individual problem or ongoing maintenance of computers and user accounts. Describe what is not working and how many users are affected.

What should we include in an email?

Describe the issue, the number of computers and users, and the affected application or device. Do not send passwords or confidential information.

03 / Contact

Let’s start with
your challenge.

Need support, a new network or advice on equipment? Tell us a little about what you would like to solve.

Contact us ↗
elink ict
IT consulting and support

Split and surroundings · support for businesses
091 280 0903
Email us
bruno@elink-ict.com ↗